Paula Gray: Cranial Prosthesis Specialist, Charlotte, North Carolina

Paula Gray is a licensed insurance agent, certified Cranial Prosthesis Specialist, and founder of CLT Beauty based in Charlotte, North Carolina.

With 10 years of experience as a licensed insurance agent helping families recover from personal and physical liability losses, Paula brings a uniquely powerful skill set to the cranial prosthesis field — one that bridges the gap between the beauty world and the medical and insurance landscape.

Her ability to navigate insurance coverage for custom cranial prostheses makes her an invaluable resource for patients experiencing medical hair loss who may not know what options are available to them.

What do you enjoy as a Cranial Prosthesis Specialist?

What Paula enjoys most is combining her beauty and medical backgrounds to serve others in a way that is both practical and deeply personal.

She is able to help restore patients' confidence while also providing firsthand insight into solutions for the many medical and physical challenges that accompany medical hair loss — including closing the knowledge gap that so many patients face when trying to understand their options and rights.

For Paula, helping someone feel informed, empowered, and beautiful all at once is the heart of her work.

How do you want to help your clients?

Paula's approach is rooted in active listening and genuine advocacy.

She aims to help clients by providing tailored insights, proactive solutions, and value-driven strategies that directly address their specific, current challenges. Rather than simply offering a service, she acts as a trusted advisor — someone who understands both the emotional weight of hair loss and the practical steps needed to move forward.

Her goal is to drive better outcomes for every client she serves, ensuring they feel heard, supported, and equipped with the knowledge they need. Learn more about insurance coverage for medical wigs here.

Does your salon install medical-grade wigs?

CLT Beauty partners with trusted local hairstylists and salons to ensure every client receives professional, high-quality wig installations.

Paula works within a strong referral network — connecting clients to experienced installers while also receiving referrals from those same trusted partners — so that every person in her care has access to seamless, end-to-end support.

What do you love about the community you work and live in?

Paula loves that Charlotte is a growing, thriving city where people from all over come to experience southern hospitality and genuine community.

It is a place where neighbors look out for each other, and where local, passionate people create a welcoming and supportive environment for everyone who calls it home.

As the founder of CLT Beauty — a growing hair community that welcomes all backgrounds and styles — Paula has built something she is incredibly proud of. With a 76% returning client rate, the relationships and rapport she has built speak for themselves.

For Paula, Charlotte is not just where she works. It is where she belongs, and where she is committed to making a lasting difference one client at a time.

Connect with Paula Gray in Charlotte, North Carolina

Instagram — @cltbeautys

Website — www.cltbeauty.com